DEVELOPING TRUST: ALL YOU NEED TO KNOW ABOUT SKELDUS TRUST CENTER

Today, in our digitized world that is characterized by ubiquitous information use, information security no longer seems to be an incidental issue – it is rather a core prerequisite for attracting potential clients, business partners, and consumers who trust the organization. Customers and prospects want reassurance that their private information, including sensitive data, will be protected. They want to know about the security precautions your company has put in place so they can rest easy. For this reason, an organization must effectively communicate its level of security, position regarding data privacy, and commitment toward the same. This is why Trust Centers have become essential. At SKELDUS, our Trust Center comes as a solution created to assist businesses in boosting client trust in security and privacy.

Trust with SKELDUS

Building trust is far from being a one-time process. Companies have to continuously support their clients and present their security posture, compliance reports, and privacy practices to their customers to earn their trust. And a business’s success is only as good as the trust it’s built on. With SKELDUS, we will help you prove to your customers that you value their trust by showcasing your security posture through our Trust Center and providing top-tier protection for their data.

What is a Trust Center?

The Trust Center is a place where all organizations that use this program can show their cybersecurity implementation, compliance confirmation, and overall security coverage of system parts. This usually functions as an external homepage, dashboard, or portal designed to show prospective clients and customers the security procedures you have put in place and give them access to security reports and other data they need for their vendor evaluations. Like a good window into what your organization does to protect data. By consolidating all security-related information in one place, a Trust Center simplifies the process, allowing customers to independently conduct their security assessments. At SKELDUS, The Trust Center process allows to set up of customized web pages to demonstrate cybersecurity posture. In addition, you can also change access and downloads to allow sellers to control and customize permission controls according to their preferences, which will enable them to have better visibility and control over their documentation. Such functionalities remove the need for extensive communication and reduce the dependence on security questionnaires to demonstrate the company's security posture. These web pages may contain the following types of information:

• Compliance
• Documents, e.g., reports, test results, policies
• Controls
• Collected Data
• Subprocessors
• FAQs

The main goal of our Trust Center is to build up trust with business partners by sharing the current cybersecurity posture and indicating continued transparency. This way, anyone who goes into the trust center can easily find all the information that your company is taking to demonstrate and maintain its cybersecurity posture, and this ultimately leads to increased trust.

Our Trust Center allows you to:

Decide what you want to display: You have full control over the information that is displayed on your Trust Center. You can choose which security components you want to include, such as compliance certifications, controls, documents, and FAQs. As such, you can highlight the most significant parts of your security posture that are most relevant to your target audience.

Set Restrictions or Give Permissions: Our trust center allows you to manage document accessibility by setting restrictions or sharing certain documents publicly.

Customize FAQ: You can also create custom FAQs to answer all your audience’s questions related to cybersecurity.

The Components of a Trust Center

The Trust Center features an overview page with a contact, a brief client description, and snippets of the components listed below. A second page displaying the entire material is available for components with an excessive number of entries. The website can be accessed by the general public or just a certain group of users. It is possible to request access if it is prohibited. A properly built Trust Center has to possess the listed features:

• Compliance: it indicates that you follow industry standards and regulations like SOC 2, HIPAA.
• Documents: Serve as a section for displaying security-related documents such as audit reports, penetration test results, security policies, and setups.
• Controls: Security controls are implemented in different domains such as infrastructure, organizational security, product security, infrastructure policy, internal security procedures, and data privacy.
• Collected Data: Provide an overview of the information held by your organization and its process management.
• Subprocessors: Inform about any subcontractors or third-party suppliers, their contribution to data processing, and the services they provide.
• FAQs: Answer security questions in advance so that all your interested parties can be informed proactively.

Building Trust Through Customization:

What makes Trust Center a reliable and effective resource is that it can be adjusted to meet the company’s specific needs and requirements.

Tailor Content: According to audience requirements, decide on the appropriate details that should be shown. Limit Content Accessibility: Allow content to be available for everyone, but prevent anyone from accessing files with confidential information. Keep Monitoring and Stay Current: It is easy to maintain updated content to keep pace with changes in security posture and compliance certifications.

What are the Benefits of a Trust Center?

Simplification: Centralize all your company's security documentation and policies in one reliable source to reduce the time spent on questionnaires by up to 95%. Automation: Empower self-service by utilizing a Trust Center as your security portal. Automate security reviews and document downloads through assigned permissions, minimizing the amount of time your security and sales teams need to interact. Consolidation: Create a comprehensive collection of essential security information and need-to-know security answers. Connection: Establish transparent and effective communication about security with your buyers and customers to establish trust and confidence in your organization.

With SKELDUS Trust, businesses are able to establish trust with their customers by demonstrating their security and compliance measures through security documents and questionnaires. This will instill confidence in customers regarding the organization's ability to safeguard their sensitive information.

SKELDUS Trust enables businesses to streamline the security review process, empowering administrators to oversee sensitive documentation while expediting the overall procedure.

Showcase your organization's security posture to potential clients in a proactive manner with SKELUS Trust. By simplifying access to security information for prospects, you can save valuable time for your team and expedite business growth.

Other Advantages of a Trust Center include:

Additionally, it would be effective and cost-saving to make security information easily accessible for potential partners and customers as it will reduce time spent in reviews and resources used during such evaluations. Competitive advantage means that you are different from others who already have a wider market share, and this is achieved through dedication to openness and data integrity.

In conclusion, the SKELDUS Trust Center helps companies showcase their security posture in order to gain customers’ trust by setting up customized web pages to demonstrate cybersecurity posture and get more control over their documentation.